Translations
Translation resources for patients
Translating the Practice Surgery website
If you require the surgery website to be translated into other languages please visit google translate. This may work through your phone
Useful patient information leaflets in different languages
Useful resources for leaflets and medical information in other languages.
Translation services
If you require translation services for your appointment please request from the surgery an appointment with a translator. The surgery will try and accommodate your request. The surgery also has a number of staff who speak different languages including:
- Turkish, Polish, Bengali, Urdu, Arabic
- The surgery is piloting using languageline ipad for other languages
BSL sign language
If you require BSL translator the surgery can also try and book a face to face translator for your appointment. The surgery is a pilot for languageline ipads for BSL translators. This resource is available <4pm during week hours.
Easy Read, Large Print, Vision or Hearing impaired & Accessibility
The surgery offers a dedicated email access to those patients who have Hearing Impaired Patients westgreensurgery@nhs.net.
To convert one of our documents into audio or braille format please click here and follow the steps: http://robobraille.org/
For Easy read health leaflets please click here: http://www.easyhealth.org.uk/
For an Easy Read registration form (GMS1), click here
For an Easy Read health questionnaire, click here
Easy Read communication support form – to help us understand your preferences, click here
For a Large Print Adult registration form (GMS1) and health questionnaire please click here
For a Large Print Child registration form (GMS1) and health questionnaire please click here
Help with accessibility
You can read this guide from AbilityNet on how to adjust your computer and browser according to your needs, such as for sight or hearing problems.
It covers how to make the text larger in different browsers, change your keyboard or mouse settings, or increase colour contrast.
AbilityNet is a national charity that helps disabled adults and children to use computers and the internet.